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Cautionary Tales · March 13, 2026 · 40m

And It Went Click: Dawn of the Working Dead

Cautionary Tales

Robert Propst invented the office cubicle as a tool for worker liberation — flexible, configurable, private. Companies turned it into the soul-crushing cube farm. Harford examines how good inventions get corrupted by the environments they're deployed in.

Canon

Harford argues that open-plan and cubicle offices produce the very problems they claim to solve: less collaboration, less creativity, less engagement — because the environment suppresses the behaviors it supposedly enables.

Highlights

Good inventions are corrupted by bad incentive structures
Propst designed the 'Action Office' to give workers privacy, flexibility, and control over their space. Companies saw it as a way to pack more workers into less space at lower cost. The invention was corrupted by its buyers.