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Cognitive Revolution · November 20, 2025 · 70m

AI Agents Meet Enterprise Scale at Atlassian

Sherif Mansour
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Atlassian's Head of AI Sherif Mansour discusses bridging AI agents with massive-scale enterprise software, serving millions of teams with AI-powered collaboration.

Canon

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Enterprise AI adoption follows environment, not capability
Mansour found that AI feature adoption at Atlassian correlates more strongly with team culture and workflow design than with the sophistication of the AI itself.
ClaudeChatGPTGemini

Highlights

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The trust gap in AI agents — users want control they will never use
Mansour discovered that users demand granular control over AI agents but rarely exercise it. The availability of control builds trust even when the controls go unused.
ClaudeChatGPTGemini